Call times by state

Calling about a business loan from Tasmania

Calling a business lender from Hobart, Launceston or the north-west? Our line runs 9am to 5pm Tasmanian time all year. Best times to ring and Tassie contacts.

Updated 1 October 2026 · Business Loan Hotline editorial team

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Boats at the Hobart waterfront near Salamanca

Quick answer

Tasmania and Victoria share a time zone and change for daylight saving on the same dates, so Business Loan Hotline is open 9am to 5pm Tasmanian time, Monday to Friday, all year. The line is closed on Victorian public holidays rather than Tasmanian ones. For 2026–27, daylight saving runs from Sunday 4 October 2026 to Sunday 4 April 2027 in both states.

Key points

  • Same clock as Melbourne all year: 9am–5pm Tasmanian time.
  • Closed on Victorian public holidays, which don't always match Tasmania's.
  • Seasonal tourism, agriculture and aquaculture patterns are worth explaining early.
  • Business Tasmania offers free business advice alongside finance conversations.
Line open
9:00am – 5:00pm Tasmanian time
Phone
03 4059 1829
Credit check to enquire
None

Across Bass Strait, same clock

Tasmania is on Australian Eastern Standard Time and uses daylight saving on the same dates as Victoria. That makes calling us from Tasmania easy: our line is 9am to 5pm, Monday to Friday, on your clock, every week of the year.

For 2026–27, daylight saving starts on Sunday 4 October 2026 and ends on Sunday 4 April 2027. Both states change together, so there’s no gap to worry about.

Public holidays: the one thing to watch

Our line follows Victorian public holidays. Tasmania has its own set, and several don’t line up. So:

  • On a holiday that applies in Tasmania but not in Victoria, our line may be open.
  • On a Victorian holiday, the line is closed, even if Tasmania is working. The next one is Melbourne Cup Day, Tuesday 3 November 2026.

The call planner knows the Victorian holiday calendar and shows the next day the line is open.

Best times to ring from Tasmania

  • Early in the window suits farmers, aquaculture operators and trades who start early and are out of reach later.
  • Mid-morning is good for hospitality and tourism operators before lunch service.
  • Early to mid-afternoon suits retail and office-based owners.

If you’re somewhere with patchy coverage, like parts of the west coast or the Central Highlands, leave a 60-second enquiry with a landline or a time you’ll be in range.

What comes up on calls from Tasmania

Start with the usual first-minute script. A few Tasmanian themes come up often.

Seasonal tourism. Summer visitor numbers drive a large share of annual trade for many Tasmanian hospitality, accommodation and tour businesses, with quieter winters. Describe the pattern when you talk turnover; our page on turnover and bank statements shows how.

Agriculture, aquaculture and food production. Harvests, processing seasons and export timing all create cash-flow gaps. If the money is to bridge until a harvest or export payment, say when it’s expected and from whom.

Property security. For property-secured loans, mention whether the property is in Hobart or Launceston, a regional town, or rural land, and what type it is. Our page on describing property as security walks through the five facts to give.

State taxes. The State Revenue Office of Tasmania administers property transfer duties, land tax and payroll tax among others. If one of these is part of why you’re calling, mention which and when it’s due.

Free help in Tasmania

Business Tasmania is a government resource that provides guidance and support to help people start, manage and grow businesses, and it features free business advice services. If you’d like help with a cash flow plan or business plan alongside a finance conversation, it’s a good place to start. For owners in financial difficulty, the national Small Business Debt Helpline (1800 413 828) offers free financial counselling.

A Tasmanian example

A Huon Valley cider maker needs about $110k for bottling equipment ahead of summer. The owner rings at 9:20am, before the cellar door opens. They explain that most sales happen between November and April, that they’ve traded five years, and that the business owns its production shed. The specialist talks through how a lender would view the seasonal pattern and whether the shed could support a secured option.

Illustrative example only.

Why a phone call helps from Tasmania

Being across the water doesn’t change anything about how we work. You speak to the same specialists as everyone else, and nobody expects you to travel. What a phone call does is let you explain the local context, such as seasons, locations and property types, which an online form can’t capture.

Neighbouring call times

Victoria is on the same clock; see calling from Victoria. For businesses with interests on the mainland, New South Wales is on the same time too.

Before you ring from Tasmania

Tasmanian owners usually find the call quickest with these ready:

  1. Purpose, amount and timing. “About $110k for bottling equipment, ideally before November.”
  2. Your seasonal pattern. Which months are strong, which are quiet, and how different they are.
  3. Your ABN, structure and time trading.
  4. Existing finance, including equipment and vehicle loans and any ATO arrangement.
  5. Property details, if relevant: town or area, type (house, farm, commercial, shed), owners, and what’s owing.

If your business sells into the mainland or overseas, say how and when you’re paid. Export payments, distributor terms and wholesale accounts often run on longer cycles than cellar-door or retail sales, and that timing is often exactly the gap a facility needs to cover.

Businesses on the islands, or in areas where freight and supply lines take longer, sometimes need to buy stock or materials further ahead than mainland competitors. If that’s part of why you’re calling, explain the lead times. It helps the specialist size the facility and choose a structure that suits.

For the call itself, our first-minute script keeps the opening simple, and if you’re ringing about a harvest or season with a fixed start date, what to say about a tight deadline will help too.

Ring from Tasmania

Call 03 4059 1829, 9am to 5pm Tasmanian time, or request a call-back at a time that suits. There’s no credit check when you first enquire, your details aren’t pushed out to a pile of lenders, and a real specialist looks at your situation. Please tell us you’re in Tasmania and give accurate figures so we can match you well on the first call.

Frequently asked questions

What are Business Loan Hotline's hours in Tasmania?

9am to 5pm Tasmanian time, Monday to Friday, all year. Tasmania and Victoria change for daylight saving together, so the hours don't shift.

Is the line open on Tasmanian public holidays?

Our line follows Victorian public holidays. On a Tasmania-only holiday it may be open; on a Victorian holiday, such as Melbourne Cup Day on 3 November 2026, it's closed.

Do you help businesses outside Hobart?

Yes. We help businesses anywhere in Australia, including Launceston, the north-west coast, the east coast and King and Flinders islands.

Can I use property in regional Tasmania as security?

Property-secured business loans from $20,000 to $5,000,000 can use residential or commercial property. Location and type affect valuation and lender choice, so mention them early.

Where can Tasmanian businesses get free advice?

Business Tasmania is a government resource that provides free business advice and support to help people start, manage and grow businesses in Tasmania.

Ready to talk it through?

Ring the line now if it suits, or leave your details for a call-back at a time that works. No credit check when you first enquire, and your details stay with one team.

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