State by state
Best time to call from your state
Our line runs on Melbourne time. Here's what that means where you are, including daylight saving, half-hour time zones and the state offices worth knowing.
Victoria
Calling a business lender from Melbourne or regional Victoria? Our line runs 9am to 5pm Victorian time, closed on Victorian public holidays. Tips inside.
Local call times →New South Wales
Calling a business lender from Sydney or regional NSW? Our line runs 9am to 5pm Sydney time all year, except Broken Hill, which is half an hour behind.
Local call times →Queensland
Ringing a business lender from Brisbane, the Gold Coast or regional Queensland? Our line in Queensland time all year, summer changes, and useful QLD contacts.
Local call times →South Australia
Calling a business lender from Adelaide or regional SA? Our line runs 8:30am to 4:30pm Adelaide time all year. Best times to ring and SA contacts that help.
Local call times →Western Australia
Calling a business lender from Perth or regional WA? Our line in WA time (7am to 3pm in winter, 6am to 2pm in summer), the best slots and WA agencies.
Local call times →Tasmania
Calling a business lender from Hobart, Launceston or the north-west? Our line runs 9am to 5pm Tasmanian time all year. Best times to ring and Tassie contacts.
Local call times →Northern Territory
Ringing a business lender from Darwin or Alice Springs? Our line in NT time (8:30am to 4:30pm in winter, 7:30am to 3:30pm in summer) and local contacts.
Local call times →ACT
Calling a business lender from Canberra? Our line runs 9am to 5pm Canberra time all year. Best times to ring, ACT contacts and what comes up on ACT calls.
Local call times →Our line in every Australian time zone
We're staffed Monday to Friday, 9am to 5pm Melbourne time, and closed on Victorian public holidays. Here's that window on your clock. For 2026–27, eastern daylight saving runs from Sunday 4 October 2026 to Sunday 4 April 2027.
| Where you are | April to October | October to April |
|---|---|---|
| Victoria, NSW, ACT, Tasmania | 9:00am – 5:00pm | 9:00am – 5:00pm |
| Queensland | 9:00am – 5:00pm | 8:00am – 4:00pm |
| South Australia, Broken Hill | 8:30am – 4:30pm | 8:30am – 4:30pm |
| Northern Territory | 8:30am – 4:30pm | 7:30am – 3:30pm |
| Western Australia | 7:00am – 3:00pm | 6:00am – 2:00pm |
The call planner works it out live for today and the next open day, or request a call-back at a time that suits you.
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